We really like this Northbay Automotive; friendly and professional. They call us to inform us of any repairs that need to be done. No up-selling. In fact, today I found out that the battery is hidden behind a panel and the date of install can't be seen. Together, we determined that there is a strong possibility that the battery is 8 years old; meaning that it's probably the original battery. I suggested that it might be a good idea to install a new one.