Petaluma Auto Repair

This is the only auto service place I use.

Knowledgeable Technicians/mechanics; Friendly & Very Accommodating Management; Trustworthy; My car handles like it was brand new thanks to Northbay.

I've been having my cars serviced and repaired at Aled in Rohnert Park for nearly 20 years. Last year, I needed a smog certificate and Aled's machine was on the fritz. Aled's manager recommended North Bay as a kind of sister shop. I was nearly as pleased with North Bay as I have always been with Aled. I had the same sense that they are honest, won't try to sell you repairs you don't need, and make repairs that are solid and reliable.

The parking brake went out in my truck and the only replacement part was the entire parking brake unit but the only thing broken was the spring. So, Don looked around and found the right part at less than half the price and the truck is working great! THANK YOU!!

I've been impressed over and over at how straightforward dealing with this shop has been. No gimmicks, but friendly, honest service.

couldn't be moe accommodating

I'm very satisfied with the professional management and efficient service. Northbay doesn't suggest unnecessary repairs. They work quickly and efficiently.

I like how you're always available to take our van for needed repairs, and how you update us on upcoming maintenance needs. Really like the fact that you don't push unnecessary work. We consider you to be ethical and trustworthy.

Northbay Automotive has outstanding customer service. Don always gets you in in a timely manner and will drop your car off if you can not get in to pick it up. They stand behind their work and deliver the goods quickly and properly. You never have to wonder if you are getting honest recommendations; they are trustworthy.

Confident that my car has received the regular care it needs, and confident that I have been treated honestly and fairly, without boosting or hyping. I recommend Northbay to any who ask, as THE place to get what you needd, when you need it, and no more than that, at a fair cost.