Petaluma Auto Repair

The latest service was just as expected after being a customer for 10 years. The staff at NorthBay have repeatedly made repairs under warranty. No surprises, great communication, and a great example of what can be expected from a facility in the AAA Approved Auto Repair Network.

Fast, friendly and professional.

I just moved to Petaluma and did not want to take my Jeep to a dealer. I found Northbay Automotive listed in the Yellow Pages as a Certified Jeep repair shop and called. They were friendly, courteous and said to come in right away, which I appreciated so very much. They had my Jeep repaired and me on my way in 30 minutes! Don the Service Manager is especially wonderful, friendly and professional. He updated me every minute on the diagnosis and fix for my car's problem. They definitely have a customer for life! A BIG thanks to everyone at Northbay for taking such great care of me and my Jeep :)

I LOVE YOU GUYs, thanks for taking such good care of My Mom and me!!

I scheduled the appointment the day before, dropped off my car in the morning, and had a new power steering pump by mid-afternoon. What could be better?

I love the service at Northbay; it's always efficient, professional and effective. Thank you.

Thank you for rescheduling my son's missed appointment.

I called Northbay Auto in the morning and told them about the problems that I was having with my fan belts. When I arrived to have my car to have my car repaired the parts were waiting for me. I did not have to return for a second visit. What a time saver!

It would help me a lot if you would provide me with gas. Thanks

Fast and accurate, as always.