North bay replaced the transmission in my camper van a couple of years ago. Over the new year holiday we took the van on an outing down to Joshua Tree and the transmission started malfunctioning if the vehicle was not extremely warmed up. I brought it to Northbay and while it was unclear if it was still under warranty, Mike took it in and investigated. It turns out that for some unknown reason, the transmission was quite low on fluid. No leaks were discovered, so the vehicles transmission fluid was topped off at no charge and Mike offered to check the fluid before and after our next trip. That is exemplary service and I greatly appreciate it!