Petaluma Auto Repair

We were traveling from out of state when our SUV started acting strangely over the weekend. Since we were staying in Petaluma, I reached out to the highest rated independent repair facility that was nearby. I called first thing Monday morning and was told by Don that they will fit me into an already busy day. Whew! I dropped the car off around 8:30 AM and discovered a well-run facility that oozed professionalism, organization, and was well managed. Crossing my fingers, I left them our can hoping that the problem(s) were not too significant. Shortly after 1:00 PM I received a call that the car was ready and we could continue on with our trip throughout CA. The cost was incredibly reasonable. This is a great operation, and I suggest you give them a chance. Can I convince you guys to create a location in my home state? Thank you so much. Thank you so much Northbay Automotive.

Trustworthy and friendly. I will continue to use North Bay Automotive for service and repairs to my vehicle.

My family and I have been bringing our cars to Northbay for a long time. Though I now drive a Tesla, my two daughters continue to bring their cars here because of the outstanding service. I needed a couple of new tires for my Tesla, so contacted Northbay. Mike took care of everything and I had my new tires in one day. The timing and quality of service continues to be outstanding. Though I don't need engine and brake work, I'll bring my Tesla to Northbay for everything else.

I have been using NB for almost 20 years I think. Definitely through several vehicles! They are always kind, knowledgeable, accommodating and understanding of my single-mom budget to work around. They look out for the safety issues that need immediate attention and the things that can wait a bit. They don’t nickel and dime me and I always trust that they are being up front. Way back when we started, I used to check with my Dad and see if what they said seemed to line up with what he would advise… because he always maintained my card… but he was in another state and getting older now, and he always said it was great advice that he would have given too. Now my Dad has sadly passed on, but I trust these guys the same. And on one occasion, when I couldn’t make it to pick something up left in my vehicle… Don even offered to drop it off to my house all the way in Cotati on his way home. I can’t say enough about the great service here. These people are the best. Thanks for being a great part of kindness & good service in Sonoma County! You guys rock!

You came through for me again in short notice. Thank you

I needed an alignment on my Honda Accord and they fit me into the schedule the next day. Reasonable charge and very friendly service. I’m pleased and will return.

Easy to schedule appointment reliable friendly

Excellent and efficient service!

I have used Northbay Automotive for several years and have never been disappointed in their service. I highly recommend them.

Always friendly, good communication and very helpful.